OSNOVA01 / BUSINESS AUTOMATION

Automate routine tasks.

Automate data collection, notifications and enquiry handling, connect services and track events. The starting scope covers up to 3 agreed core workflows; complexity and timelines are assessed separately.

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SCROLL / DECODE
PRODUCTS AND TASKS

What you can automate

01
from €149

Simple bot

A limited scenario for questions, requests, notifications or routing. Features are agreed before work starts.

02
from €250–300

Bot + integration / monitoring

Connect a sheet, CRM or API; monitor events and send alerts in an agreed setup.

03
from €350–500

AI assistant

Model, knowledge base, rules, testing and human handoff within agreed scope.

04
custom quote

AI Voice

Call flow, telephony and integrations are scoped to the task. Real project: Dentistry — AI Voice.

05
custom quote

Telegram Web App

Interface, logic, integrations and timeline depend on the task.

06
custom quote

Business automation

Multiple processes or a custom system with a staged quote.

Simple automation: within 24 hours when inputs are ready and scope is agreed. Medium complexity: 2–5 days. Complex systems: a custom timeline.

Usually 30% before starting and 70% after approval; complex projects use milestones. Code and agreed access transfer after full payment. We fix bugs in our implementation for 45 days, with 2–3 small changes in the initial support period. New scenarios are quoted separately. The client pays for APIs, models and telephony directly or through an agreed managed plan with limits.

SUPPORT / MANAGED AUTOMATION

Support and Managed Automation

Support and monitoring

from €49–99/mo

The client pays separately for external APIs, services and resources. Support includes 2–3 small changes.

Managed · basic

from €150/mo

OSNOVA resources within agreed limits.

Managed · expanded

from €300/mo

Scope and limits tailored to usage.

Managed · higher capacity

from €700–800+/mo

Custom capacity; no unlimited usage.

Development is charged separately. Limits, overages and the subscription start date are set in the proposal. The plan and limits depend on the solution and usage. System monitoring can run 24/7. Support hours are agreed separately. The repair target for a critical fault in our own implementation is within 24 hours; this is not an SLA, a first-response commitment or a guarantee of a third-party fix.

PROCESS

How we organise your project

  1. 01

    Describe your task

  2. 02

    We clarify details; a call if needed

  3. 03

    We agree scope, price and deadline in writing

  4. 04

    We build and show a working version

  5. 05

    We make agreed revisions

  6. 06

    You approve the result

  7. 07

    After final payment, we launch and hand over code and access

  8. 08

    Post-launch support

Need something different?

Describe the task, process and desired result. We will estimate the scope, timeline and price.

Describe your task
Next capability / 02

Development

We create tools built to solve a concrete business problem.