Simple bot
A limited scenario for questions, requests, notifications or routing. Features are agreed before work starts.
Automate data collection, notifications and enquiry handling, connect services and track events. The starting scope covers up to 3 agreed core workflows; complexity and timelines are assessed separately.
A limited scenario for questions, requests, notifications or routing. Features are agreed before work starts.
Connect a sheet, CRM or API; monitor events and send alerts in an agreed setup.
Model, knowledge base, rules, testing and human handoff within agreed scope.
Call flow, telephony and integrations are scoped to the task. Real project: Dentistry — AI Voice.
Interface, logic, integrations and timeline depend on the task.
Multiple processes or a custom system with a staged quote.
Simple automation: within 24 hours when inputs are ready and scope is agreed. Medium complexity: 2–5 days. Complex systems: a custom timeline.
Usually 30% before starting and 70% after approval; complex projects use milestones. Code and agreed access transfer after full payment. We fix bugs in our implementation for 45 days, with 2–3 small changes in the initial support period. New scenarios are quoted separately. The client pays for APIs, models and telephony directly or through an agreed managed plan with limits.
The client pays separately for external APIs, services and resources. Support includes 2–3 small changes.
OSNOVA resources within agreed limits.
Scope and limits tailored to usage.
Custom capacity; no unlimited usage.
Development is charged separately. Limits, overages and the subscription start date are set in the proposal. The plan and limits depend on the solution and usage. System monitoring can run 24/7. Support hours are agreed separately. The repair target for a critical fault in our own implementation is within 24 hours; this is not an SLA, a first-response commitment or a guarantee of a third-party fix.
Describe your task
We clarify details; a call if needed
We agree scope, price and deadline in writing
We build and show a working version
We make agreed revisions
You approve the result
After final payment, we launch and hand over code and access
Post-launch support
Describe the task, process and desired result. We will estimate the scope, timeline and price.
Describe your task