Dentistry / AI Voice / Automation

DentistryAI Voice

An AI Voice system built for the Dentistry dental clinic. Incoming calls, scripted outbound calls, a knowledge base and conversation context passed to staff.

DENTISTRY / AI VOICE

Hear AI Voice for Dentistry

00:00—:—

A recording of the Dentistry dental call scenario in Russian. Hear the AI conversation, answers to questions and discussion of a consultation.

  1. 01

    Incoming call

  2. 02

    AI conversation

  3. 03

    Questions answered

  4. 04

    Consultation request

Task

Build a voice system for Dentistry that handles incoming enquiries, makes outbound calls using agreed scripts and passes questions requiring a person to clinic staff.

Solution

We configured the AI voice, knowledge base and conversation logic for the dental clinic scenario. The system follows defined rules, handles common questions and objections, transcribes calls and sends information and context to Telegram.

What the system does

Incoming calls and scripted outbound calls; AI voice; a knowledge base; configurable conversation logic; common questions and objections; API integrations; call transcription and context delivery to Telegram.

AI role

Follows the agreed call flow and clinic knowledge base, answers common questions and preserves enquiry context for follow-up.

Human role

Staff handle questions that need a person. AI passes on the conversation context, with escalation rules defined in the system logic.

Channels and integrations

Telephony → AI Voice → transcription → Telegram / staff. API integrations allow further connections to the client’s business processes; the scope of those extensions is agreed separately.

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